- Upon a successful booking, our system will generate an automatic email to be sent to your email address.
- Our team will contact you within an hour (working hours: 9am – 6pm).
- If you did not receive our call within an hour, kindly contact us.
- We encourage you to check on the booking confirmation before placing an online appointment.
- In the event of any change in plan, you shall contact us in the shortest time possible to notify the change.
- Yes. You may pay for your booking online.
- In the event of any upgrade(s) in your package, you may pay the surplus by cash, bank transfer or cards at our store.
- Yes, each product and service comes with a warranty.
- Warranty for each product and service differs, we advise you to check with our sales advisor.
- At U-Tint, we provide a complimentary doorstep delivery service (within JB area) and it is completely free of charge.
- If you are making a booking online, kindly tick the doorstep pick up & delivery option and key in your accurate address.
- If you have any inquiries or request, please contact us.
- The tinting process typically takes 60minutes. However, this is subject to the queue of vehicles and other factors like additional services.
- We provide comfortable waiting rooms for our valued clients, you may choose to wait in our store or to pick up your vehicle after it is done.
- If you are coming to our store, you may approach any of our sales advisors. They will carry out an in-store demonstration for you to let you understand your tint’s heat resistance, visible light transmission (VLT) and colour.
- If you have opted for the doorstep delivery and pickup option, kindly let our sales advisor know in advance that you would want a demonstration. Our sales advisors will be able to carry with them some samples for on-site demonstration.
- Yes, besides vehicle tinting services, we do provide commercial and residential tinting services.
- Kindly contact us and we will get you a free quotation.
